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Privacy Policy for Malaysia Accounts

Our Privacy Policy explains how we handle your account profile, wallet records, device checks and support messages when you use md88live.

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md88live Privacy Policy for Malaysia Accounts
CONTACT ROUTES

Contact Us About Privacy Choices

If you want to ask about your data, correct a profile detail or raise a concern about cookies, use the contact route inside your account or the support email listed on md88live.app.

Account privacy request Send your request from the email linked to your account, then state what you want checked, corrected or removed. We compare it with account records before making any change.
Live chat privacy help Use chat when you need a quick privacy route while signed in. Our team can point you to the right form, explain identity checks and confirm whether a request needs email follow-up.
Wallet record questions For Touch 'n Go, GrabPay, Boost dan FPX privacy queries, include the transaction time and reference shown in your wallet. Do not send passwords or one-time codes in any message.
ACCOUNT CARE

How We Protect Account Data

We handle privacy as part of daily account operation, not as a separate afterthought. That means login records, session activity, payment references and support messages are kept under access controls, with different…

Data we collect

We collect the details you give us, plus login time, device type, IP signals, wallet references and session activity. When you open Live Roulette or Aviator, technical logs help secure account access.

Why we use data

Your data lets us create the account, keep the wallet matched to you, display account history, detect unusual access and answer privacy questions. We do not ask for details we cannot connect to these purposes.

Cookie controls

Cookies remember session status, language choices and security checks. You can manage browser settings at any time, but blocking some cookies may require you to sign in again more often.

Security checks

We use password controls, account verification and limited staff access to reduce misuse. If a sign-in looks unusual, we may pause sensitive actions until ownership is confirmed through the contact route.

Retention periods

We keep account and wallet records only for as long as needed for service, legal, dispute and security reasons. When retention is no longer required, records are deleted or separated from direct identifiers.

Correction requests

You can ask us to correct details that are wrong or outdated. We may need identity confirmation first, and some transaction records must stay unchanged where legal or accounting rules require it.

Privacy Questions Before You Join

These answers explain how the Privacy Policy works when you open an account, use the wallet, enter game rooms or contact support. They are written for everyday use, so you can understand what data we handle before deciding what to share with us.

We collect the details you submit, such as contact data, account credentials and verification responses. We also create records for login time, device signals and security checks tied to your account.

We store transaction references, timestamps, wallet status and related account records. We do not need you to send passwords or one-time codes, and support will not ask you for them.

Cookies keep your session active, remember basic preferences and support security checks. You can change browser settings, though some account pages may ask you to sign in again if cookies are blocked.

Yes. Contact us from the email linked to your account or through signed-in chat. We may verify ownership before updating details, especially if the change affects wallet access or security records.

Retention depends on the record type and the reason it is kept. Account, wallet and support records may be retained for service, legal, dispute and security needs, then deleted or de-identified when no longer required.

Only staff who need the message to answer your request, secure the account or handle a privacy task can access it. We keep internal access limited and tied to work purposes.

Your privacy rights remain tied to applicable law and your account relationship with us. Access and eligibility depend on local law and are available where local law permits.

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